An edition of Customer service excellence
(1997)
Customer service excellence
a concise guide for librarians
by Darlene E. Weingand
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Customer service excellence: a concise guide for librarians
1997, American Library Association
in English
0838906893 9780838906897
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Includes bibliographical references (p. 125-129) and index.
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| January 9, 2019 | Created by MARC Bot | import existing book |