From the Broadband Telecommunications Handbook, the one-of-a-kind volume by renowned computing communications expert and instructor Regis Bates, comes this concise, practical guide to CTI. Featured topics include voice processing; tone processing; automatic speech recognition; text-to-speech; fax-back and fax processing; e-mail reader; optical character recognition; and more. Within this concise excerpt you'll find a special emphasis on key components and techniques for doing the job right. If you want to gain a top-to-bottom understanding of CTI, start here. For other in-depth excerpts on telecommunications topics, see your eBookstore, where you'll find more chapters from the Broadband Telecommunications Handbook.